October 2004
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road manager

North Carolina Contracts Ice-Storm Clean-up

Why hiring a contractor now to manage debris removal later can help an agency get its disaster-struck community back on track faster and cheaper.

by Johnny DeLoach, Wayne Floyd, and Amy Goodman

Early one December morning, an icy low-pressure disturbance began making its way out of Oklahoma, across Arkansas, up through Tennessee, and over the Appalachian mountains. The storm came sliding quietly down the eastern slopes of the Appalachians, slid across parts of western South Carolina on Wednesday, December 4, and then rolled through the middle of North Carolina later in the day, blanketing almost half the state with 2 to 6 inches of snow and — to make matters worse — a thick layer of ice as deep as an inch, taking even veteran weather forecasters by surprise.

The Charlotte Observer called it “the region’s worst ice storm ever,” and noted the storm’s aftermath may easily have caused as much damage as its arrival. “Unlike Wednesday, when sleet and freezing rain slickened area roads and caused hundreds of accidents,” the paper said in its Thursday edition, “the problem today is the damage done by ice to trees and power lines.” Before it was over, the winter ice storm left almost 1.4 million residents in North Carolina without power, caused nearly half a billion dollars in timber losses over more than 2 million acres, and took four lives.

Cleaning up

Why does a state department of transportation need help with debris removal? And why does it make sense to hire a consultant to help oversee debris clean up? The answer is provided, in part, by a North Carolina Division of Emergency Management study of the seven major disasters to occur in the state between 1996 and 2000. The study reported that 48% of all costs associated with federally declared disaster response went toward debris removal, with the Federal Emergency Management Agency responsible for providing a major portion of funding. The same study found the majority of FEMA appeals and deobligations (or rescinded funding approvals) were associated with debris removal projects.

In North Carolina, nearly half of all costs associated with federally declared disaster response went toward debris removal. 

 Debris removal after North Carolina’s ice storm took several years from start to (anticipated) completion.

After debris removal, 20% of FEMA-related disaster relief funds went to public utilities, 14% to emergency protection measures, 8% to buildings and equipment, and 6% to roads and bridges, making debris-removal more than twice as expensive as any other disaster relief activity. It can also be, far and away, the most time-consuming to manage. Under the worst conditions like those of the 2002 North Carolina ice storm, collection and disposal of all types of storm-related debris may take as long as nine months. However, documentation, grant administration, grant appeals, and responding to grant audits can require years to bring to completion.

It’s important for transportation agencies to realize that although FEMA assistance is invaluable during times of crisis, it isn’t a carte blanche process. A key requirement for having FEMA reimburse recovery costs involves showing that costs are reasonable and appropriate. However, proving costs are reasonable for debris removal work often is no small task. If a neighboring jurisdiction gets the same work done for less money, FEMA may decide to use that jurisdiction’s cost as the basis for what is reasonable. FEMA may then decide to reimburse everyone up to that baseline only.

Lastly, the potential for a post-disaster, post-award audit of FEMA funding has grown increasingly likely in recent years. The pressure on FEMA audits began in the early 1990s with the astronomical amounts of damage that began to result from mega-events like hurricanes Hugo and Andrew. It has continued through the 1990s with efforts to assure federal government efficiency and persists today, with an eye toward keeping the total amount of FEMA awards from getting out of hand and rooting out potentially fraudulent claims. In the early years of strict auditing, the simple problem of insufficient documentation caught many agencies off-guard, resulting in deobligation notices in the range of $10 million or more.

Benefits outweigh costs

When the ice storm hit, the North Carolina Department of Transportation activated more than 300 PBS&J inspectors in 16 counties most severely affected. In the field, the inspectors monitored debris removal operations, coordinated with FEMA inspectors on reimbursement eligibility issues, and developed a scope of work for contracts specifically targeting hanging limbs and seriously damaged trees. The team also put in place a truckload monitoring system with photo documentation for each truckload tied to that truck’s load ticket. In all, we helped oversee the management of 33 contracts covering federal, state, and non-system roads and helped establish 28 truckload-monitoring sites. Meanwhile, a separate team began work with FEMA and Federal Highway Administration officials on grant administration issues for all 43 counties in the federally declared disaster area.

In all, FEMA assistance for the North Carolina winter storm and a smaller ice storm that affected nine northern counties in February of the following year totaled roughly $43 million and $16 million respectively. From those amounts, approximately $22.5 million and $7.5 million went toward post-disaster debris removal. Assistance was also provided by the FHWA in approximate amounts of $18 million and $6 million. Combined, the storms provided PBS&J with the opportunity to deploy emergency management assistance on a broad scale and under extremely challenging conditions. The ice storms also provided the chance to further develop a Web-based program for collecting documentation for use in our debris removal work around the country, including recovery from hurricanes and forest fires.

Disasters on the scale of the North Carolina ice storms make it clear that, with larger populations living in disaster-prone areas and the added threat of intentionally caused disaster situations, public managers can no longer afford to wait until after the disaster strikes to develop cleanup and recovery plans. This is especially true as the abilities of emergency management consultants continue to grow in computer-based modeling, emergency planning, pre-positioned contract negotiations, debris removal management, and post-disaster grant administration. The benefits of planning ahead and relying on specially trained professionals for assistance will easily pay for themselves, and, ultimately, will allow on-staff personnel to concentrate on the most critical objective: getting their communities operating on a back-to-normal basis as quickly as is humanly possible.


Johnny DeLoach is a program manager for emergency response and recovery in PBS&J’s Atlanta office. Wayne Floyd is a senior project manager for emergency response and recovery, and Amy Goodman is a technical coordinator for emergency response and recovery, both with PBS&J.

Reprinted from Better Roads Magazine
October 2004

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Copyright © 2004 James Informational Media, Inc.
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